Forum Replies Created
- AuthorPosts
Hash
KeymasterPlease follow the proper way while making child theme. The theme does not have any compatibility issue with the child theme.
And we are not sure about the problem in your child theme unless we see it so we can not give you any solid suggestion currently but can suggest you to try making child theme again following the rule.
Hash
KeymasterHi,
It seems that you are using default blog or some static page for the front page. You need to follow the step mentioned in the below links before any setup take effect in the home page. https://hashthemes.com/documentation/total-documentation/#SettingFeaturedHomePageasFrontPage
Hash
KeymasterHi,
The portfolio is working properly in the mobile device. We have tested and verified it.
Now the zoom button and link button displays initially without having to click on it.

Hash
KeymasterSorry, then theme does not have option to link the whole image. The theme is designed to have two button link with post link and image zoom.
Yes, the portfolio should work in IOS device as well
June 10, 2017 at 8:32 pm in reply to: Excerpts and Read More button do not show up on my blog page #3047Hash
KeymasterThe theme shows the full post in the blog page. You need to limit it yourself by using the default feature of the WordPress. Here is the link for reference http://www.wpbeginner.com/beginners-guide/how-to-properly-use-the-more-tag-in-wordpress/
Hash
KeymasterHi,
It requires some modification in the jquery code. Other wise there is no possibility to add the decimal point.
Thanks
Hash
KeymasterHi,
The theme is designed with certain layout and certain section so theme does not allows to add any extra section or any extra layout with out having to customize the code.
But if you are using some page builder then you can use it to create your own layout by choosing a static page for the home page but again you can not combine the page builder with the theme default home page layout.
Thanks
Hash
KeymasterHi,
The theme has option to choose between left sidebar, right sidebar and no sidebar at the bottom of each page and post so you can use this feature.
Thanks
Hash
KeymasterIf you want to only show 4 service page then in the field of the service, just make sure that you only choose 4 service page. Leave other extra field blank.
Hash
Keymaster@InMyImage can you please let us know your website url? Because the menu should alway appear at the top.
If you are talking about the another menu at the top of the main menu then the theme does not have this feature.
Thanks
Hash
KeymasterHere is the code in the file inc/breadcrumb.php
https://themes.trac.wordpress.org/browser/hashone/1.2.0/inc/breadcrumb.php
Line number 13
Hash
KeymasterAdd the below CSS in the Additional Field CSS in the customizer panel and add only two footer (ie footer 1 and footer 2) in the widget area
.hs-blog-date{ display:none; } .hs-footer{ width: 47% }Hash
KeymasterHI,
Try adding the below CSS.
Also it is important that you upload proper image size. You may try resizing or cropping the image until the size looks good..hs-service-left-bg{ background-size: auto !important; }June 10, 2017 at 7:49 pm in reply to: An error occurred while installing the plugin Woocommerce #3038Hash
KeymasterHi,
If you can email us your website login detail at support@hashthemes.com , we can look at the problem.
So far the theme is working fine with woo commerce plugin in our demo and even with lots of people using our theme.
Thanks
Hash
KeymasterYes, it is possible. Go to Settings -> General in the dashboard menu. In the field “Date Format”, you can choose from the available date format or add your own format.
Hash
KeymasterHi,
For the theme viral, all the configuration are available in Appearance -> Customizer Panel
Thanks
Hash
KeymasterThe code you mentioned should work. Also you need to add some more code.
Here is the complete code. The code works for single post, page and archive page only but will not work on home page if set as Home template#primary { width: auto; float: none; } #secondary{ display: none }Hash
KeymasterHi,
There is some another CSS code in your style sheet.
Like the theme has original code as
#ht-site-branding{width:30%}but you theme has code
#ht-site-branding{width:50%}It is the reason why your menu in dropping below
Hash
KeymasterThe title and sub title does not does not support HTML tag. All the HTML tags added will show as it is. These section are only intended to have short texts.
April 28, 2017 at 7:55 pm in reply to: An error occurred while installing the plugin Woocommerce #2936Hash
KeymasterOn checking you website, i found out that your site is not able to load a cookies file due to which there is a jquery which is creating issue to all the elements that loads with javascript.
Try uninstalling woocommerce plugin and installing again.
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