Home Support HashOne Portfolio on apple devices (iphone)

This topic contains 18 replies, has 6 voices, and was last updated by  HashThemes 4 months, 1 week ago.

Viewing 19 posts - 1 through 19 (of 19 total)
  • Author
    Posts
  • #1995

    GiuseppeNomiminato
    Participant

    Hi, I created a portfolio section like yours, but I have a problem with apple mobile devices. If they pass on this section and select a photo, the pop-up effect doesn’t work, so they can’t select the two buttons. I hope you can solve my problem.

    #2019

    HashThemes
    Keymaster

    Hi,

    Do you find the same problem with our demo site as well?

    In mobile device, taping on the image shows the overlay and then you can click on the buttons.

    #2185

    GiuseppeNomiminato
    Participant

    Yes, I have the same problem with your demo site. Waiting for your reply, best regards.

    #2201

    lorenzo1889
    Participant

    I have the same problem with iPhone 7. Can you help me? How can I resolve?

    #2207

    pigcage
    Participant

    i have the same problem on my iphone5 🙁

    #2268

    HashThemes
    Keymaster

    Hi,

    We will come with the fix in next update release. Stay tunned and like our Facebook page to be updated.

    #2710

    elo
    Participant

    Hello,
    Despite the update of the theme, I still have the same problem with the links that do not work on iphone and ipad in the portfolio section 🙁 please tell me how to fix the problem?

    #2720

    BIOFLUID
    Participant

    I second that, either the demo or the website we are creating face the same issue, this portfolio part doesn’t work on iOS.
    When do you plan to patch that?

    Best regards,

    vincent

    #2824

    BIOFLUID
    Participant

    Dear team,

    I am sorry to get back to you again on this topic, but the portfolio issue has not been addressed yet, and we don’t receive any answer, any news, anything when we ask about it.

    What’s going on?

    Best regards,

    vincent

    #2879

    BIOFLUID
    Participant

    Dear Team,

    Can we please have at least an answer?
    We are all expecting to know when this issue will be fixed, and we cannot do anything but waiting, so all we can use right know is information, if not a fix…

    Best regards,

    vincent

    #2881

    HashThemes
    Keymaster

    Sorry for some delay. It would take a week for it.

    #2883

    BIOFLUID
    Participant

    Dear HashThemes,

    Thanks for the answer.
    I look forward to the new version next week then!

    Best regards,

    vincent

    #2886

    HashThemes
    Keymaster

    Hi,

    Fixed in latest version 1.2.0. Please do give us your feedback if it is working or not.

    #2897

    BIOFLUID
    Participant

    Dear HashThemes,

    It’s not working with the new version.
    The Portfolio issue is not solved through iPad.
    Via iPhone, it kind of works, but it automatically displays the link and magnifying tool on all previews – same applies to Android.

    Here are the tests done with new WP update and new Hashone update:

    iPad – Slider OK // Main menu not stacking when going down the page // Portfolio not working at all

    iPhone – Slider OK // Main menu not stacking when going down the page // Portfolio displaying directly links and magnifying tool on all previews

    Desktop – Slider not working // Main menu OK // Portfolio OK

    Android – Slider OK // Main menu not stacking when going down the page // Portfolio displaying directly links and magnifying tool on all previews

    The Slider issue appeared just after the WP update last weekend.

    Best regards,

    vincent

    #2899

    BIOFLUID
    Participant

    Update: the Slider issue is OK now.

    #2924

    HashThemes
    Keymaster

    Basically what we have done is, we have displayed the title and clickable button by default in the mobile device with out having to hover over it. So it should not work fine in mobile device.

    And can you explain in detail regarding the menu issue with screenshot?

    #2969

    BIOFLUID
    Participant

    Dear HashThemes,

    Sorry for the late reply, but we had other projects to work on.

    The Portfolio is still not working.
    When I test your demo with an iPad, the Portfolio doesn’t react, and no link or magnifier is displayed. Strangely if you fool around on 1 picture with 2 fingers, somehow, after a few tries, it would sometimes magnify and darken and display the 2 links, but nothing to do with the way it’s supposed to react!

    On an Android phone, the click on a picture magnifies the photo and displays the title and the links, but it doesn’t darken anymore, so you cannot read the title if the picture contains same color as title…

    Regarding the menu, it’s simply not staying on top of the screen when you scroll down the homepage, but it seems to be a setting more than a bug, because when I check your demo on iPad, the menu comes back as soon as I go from vertical navigation to horizontal navigation.

    Best regards,

    #2987

    BIOFLUID
    Participant

    Dear Hash Themes,

    Sorry to insist, but the Portfolio is still not working on iOS devices.

    Best regards,

    #3049

    HashThemes
    Keymaster

    Hi,

    The portfolio is working properly in the mobile device. We have tested and verified it.
    Now the zoom button and link button displays initially without having to click on it.
    HashOne Mobile

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