Forum Replies Created
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KeymasterHi @jennifer,
Can you please email us at support[at]hashthemes.com or come to live chat on our website? Our developer might need to look at your website in order to figure out the problem so that they can give you the solution.
Thanks
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KeymasterThis content is restricted to buyers of:
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KeymasterThis content is restricted to buyers of Square Plus.
March 1, 2022 at 10:15 am in reply to: Slider and Client Logos has stopped working after updating #45341Hash
KeymasterI can see the slider & client logo working fine on your website. Maybe, the cache was causing the slider not to work.
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KeymasterThis content is restricted to buyers of:
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KeymasterThis content is restricted to buyers of:
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KeymasterThis content is restricted to buyers of:
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KeymasterGood to know that the issue is fixed.
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KeymasterPlease add the CSS in Appearance > Customizer > Additional CSS field. It is the correct place to add the CSS codes.
February 7, 2022 at 11:17 pm in reply to: How to make multiple home pages which display ALL articles of one category. #44708Hash
KeymasterIt is because of the design of the block that it prevents from displaying additional posts. Some blocks can only be designed with a fixed number of posts. If you add more posts, the design will not look good.
But there are again some other blocks for which you can set the no of posts and this feature is only available in the premium version.
February 1, 2022 at 12:29 pm in reply to: Feature iamge not showing in Viral Theme (Free version) #44518Hash
KeymasterSorry, again. It is not possible. However, you can upgrade to premium version if you want small image as the premium version has 7 different blog layouts.
February 1, 2022 at 12:27 pm in reply to: Critical site error message using Total – how to fix #44515Hash
KeymasterThe theme already contains wp_footer() code in another file
January 28, 2022 at 11:16 am in reply to: Critical site error message using Total – how to fix #44404Hash
KeymasterHi,
Can you please tell me the name of the plugin that requires wp_footer() as the first line of code? No theme will have wp_footer() as the first line of code. It can be in around/below some code or probably even in another file. Unless there is wp_footer(), the other plugin should be able to make use of it to inject their code.
And regarding the second issue, it is a hosting issue. You will need to contact your hosting and ask them to increase the Memory size. Once, it is increased, the error will go..
Thanks
January 28, 2022 at 11:11 am in reply to: Vertical Alignment of Text Overlay on Homepage SLider #44403Hash
KeymasterThis content is restricted to buyers of:
January 25, 2022 at 4:43 pm in reply to: Feature iamge not showing in Viral Theme (Free version) #44281Hash
KeymasterSorry, there is no feature to display the featured image in the post. You will need to add them again inside of your post.
The advantage of it is that you can add the image in any position you want instead of always at the top with cropped size.
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KeymasterYes, it will display CSS code if you add inline CSS codes in your post or use some extension that allows you to add it. Mostly the CSS code if added at top paragraphs.
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