Woocomerce product page disapeared after theme change

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Viewing 8 posts - 1 through 8 (of 8 total)
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  • October 4, 2019 at 8:45 pm #15289
    Pierre60
    Participant

    Hello,
    I changed my theme from Wallstreet to HashOne and now product pages are empty.
    Only the shop page is visible.

    Then I move back to the Wall street theme and the product pages come back too.

    I have no idea where the issue is…maybe the HashOne theme has an issue with Woocommerce but It was supposed to be discovered for days.

    Then please explain how I can move forward with this problem?

    Woocommerce : 3.7.0
    HashOne theme : 1.2.5

    October 6, 2019 at 11:53 pm #15308
    Hash
    Keymaster

    Hi,

    The HashOne theme is fully compatible with WooCommerce Plugin.

    But i am confused regarding the product page. Can you please send me the url of your product page so that i can check for analysis?

    Thanks

    October 7, 2019 at 1:47 pm #15309
    Pierre60
    Participant
    This reply has been marked as private.
    October 8, 2019 at 1:54 am #15339
    Pierre60
    Participant

    Hi,
    Any news!,
    I spent time on many forum to find what’s going on without success.
    Please help!

    October 9, 2019 at 1:30 am #15354
    Hash
    Keymaster

    I checked your website and it seems that it is not working. However, it is working with our demo website. Check here https://demo.hashthemes.com/hashone/product/happy-ninja-2/

    We will need to check it specifically in your website in order to figure out the issue so if you can send us your website login detail, we can continue further.

    Thanks

    October 9, 2019 at 1:54 pm #15367
    Pierre60
    Participant
    This reply has been marked as private.
    October 9, 2019 at 8:08 pm #15369
    Pierre60
    Participant

    Hi,

    Woocommerce has just released a revision of its plugin with this new vesion: 0.19.0 2019-09-24 and now my website works again event with the HashOne theme.

    October 9, 2019 at 11:38 pm #15379
    Hash
    Keymaster

    So it must be the WooCommerce plugin issue.

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