- This topic has 12 replies, 4 voices, and was last updated 5 years, 6 months ago by
Hash.
- AuthorPosts
- August 3, 2019 at 8:24 pm #13991
Peter McArthur
ParticipantI have upgraded to pro and have activated the license key. I cannot see how I activate this in the wp dashboard which is still inviting me to upgrade?
August 5, 2019 at 11:27 pm #14026Hash
KeymasterHi,
Can you please send us the screenshot of the upgrade notice? There should not be any such message appearing if you have installed and activated the premium version.
Thanks
August 7, 2019 at 9:45 pm #14087Fred Tiencken
ParticipantI have the same problem.
August 7, 2019 at 11:51 pm #14089Hash
Keymaster@Fred Tiencken can you please reply back with your website login detail setting as a private message so that we can check for the issue and provide you with the solution?
August 8, 2019 at 3:07 am #14101Cebert Danverse
ParticipantI am having the same problem upgrade to pro get a licence etc and the upgrade is still appearing what the hell is happening
August 8, 2019 at 7:50 pm #14117Fred Tiencken
ParticipantThis reply has been marked as private.August 8, 2019 at 7:54 pm #14118Fred Tiencken
ParticipantI hope that last post sent was sent as private.
August 11, 2019 at 6:01 pm #14164Hash
Keymaster@Fred Tiencken yes, it is sent as a private message. But we will also need your website url to be able to login it. Can you please reply with your website url?
August 11, 2019 at 7:31 pm #14170August 12, 2019 at 4:47 pm #14191Hash
Keymaster@Cebert Danverse we will also need to wp-admin login detail inorder to check. Can you please reply back with your website login detail setting it as a private message?
Thanks
September 3, 2019 at 11:09 pm #14694Fred Tiencken
ParticipantSeptember 3, 2019 at 11:12 pm #14695Fred Tiencken
ParticipantSorry so late in replying. Travel , birthday and other work delayed me. Hope you can pick up where we left of. am still receiving the message to upgrade to pro.
September 3, 2019 at 11:58 pm #14702Hash
Keymaster@Fred Tiencken On checking your website, you still seem to be using the free version. If you have purchased the premium version then you need to download it and install, activate it.
Also, the previously provide login detail is not working.
- AuthorPosts
- You must be logged in to reply to this topic.