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Viewing 12 posts - 1 through 12 (of 12 total)
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  • in reply to: ABOUT Home Page section not scaling properly on mobile #51075
    RandyB
    Participant

    Thank you. I also found using this code solved the issue, but I will add your code to the sites as well.

    .ht-about-sec{
    width: auto !important;
    }

    in reply to: ABOUT Home Page section not scaling properly on mobile #51018
    RandyB
    Participant

    I removed that Child theme code section several weeks ago as a test and it did not change the ABOUT section wrap on the HOME Sections, so I put it back in. I even reverted to just the Total Theme code and not the Child Theme, and removed it, and it did not work. That code change has been in place for over 6 years and always worked fine up until 2.1.54 update. Any other suggestions? Total Plus works fine, even with my change to the About width change to 800 from 54%.

    in reply to: ABOUT Home Page section not scaling properly on mobile #50934
    RandyB
    Participant

    Some more testing results on my end. Again, only the ABOUT section on the Home Sections is not wrapping or scaling to the responsive setting for Tablet and Mobile; but the ABOUT page itself does work properly. Here’s what I’ve noticed: this is across 21 sites that I manage all using Total theme for about 5-6 years now.
    1. Deactivated all plugins – ABOUT Home page section still not responsive
    2. This problem started with Total theme update 2.1.54 and continues with 2.1.55. It was working under 2.1.53
    3. The only site I have Total Plus on works fine. Cross compared ABOUT section code from Total Plus and Total but found no discrepancies. I know Total Plus uses a plugin, so it may be setup differently. Not sure within the theme code where the responsive setting is located.
    4. Also my sites are using Child Themes and I’ve switched between the Child Theme settings and standard Total theme settings with no visible results.

    Any other suggestions would be helpful.

    in reply to: ABOUT Home Page section not scaling properly on mobile #50917
    RandyB
    Participant

    Sending this again as I have not had any response in a few days.

    No, I do not use Elementor for any content on any of my sites. This is one of my sites where the problem exists and is very obvious with the photo on the page.

    Home

    in reply to: ABOUT Home Page section not scaling properly on mobile #50765
    RandyB
    Participant

    No, I do not use Elementor for any content on any of my sites. This is one of my sites where the problem exists and is very obvious with the photo on the page.

    Home

    in reply to: ABOUT Home Page section not scaling properly on mobile #50756
    RandyB
    Participant
    This reply has been marked as private.
    in reply to: ABOUT Home Page section not scaling properly on mobile #50749
    RandyB
    Participant

    Here is a screenshot of one of the websites’ ABOUT section in mobile view. You can see the text is not wrapping properly and the image is not stacking. The image at the top is one of the Sliders.

    you can view the image in our Dropbox at this link

    https://www.dropbox.com/scl/fi/8blmuvzl8zszbqz69t7t0/Cellphone-view-ABOUT-section.jpg?rlkey=euqlxxzyesc0iykdsoxqpgnvh&dl=0

    in reply to: ABOUT Home Page section not scaling properly on mobile #50736
    RandyB
    Participant

    Also – the ABOUT Section on the paid version Total Plus 3.1.5 scales properly, and another dealer site of mine using Total 2.1.53. also scales properly on Tablet and Mobile views. Seems the issue might lie within the 2.1.54. update and carries through to 2.1.55.

    in reply to: ABOUT Home Page section not scaling properly on mobile #50734
    RandyB
    Participant

    Forgot to give details: Occurring with Total 2.1.54. and 2.1.55., WordPress 6.4.1., with PHP 8.2.12., and all Plug-ins updated. Some sites are on our servers, and some are not.

    in reply to: Critical site error message using Total – how to fix #44424
    RandyB
    Participant

    I found the error message about adding that line of text to the Footer php. It is in Appearance>Themes at the top.

    Error: Please fix your theme to make plugins work correctly. Go to the Theme Editor and insert the following string as the first line of your theme’s footer.php file: <?php wp_footer(); ?> Go to your theme editor: click here.

    in reply to: Critical site error message using Total – how to fix #44361
    RandyB
    Participant
    This reply has been marked as private.
    in reply to: Critical site error message using Total – how to fix #44298
    RandyB
    Participant

    My website in question to this original post is not live yet until I can get these plugins to work properly. So I cannot share the URL as I’m building it on our company server. I’ve noticed that some of my best plug-ins, Yoast, Ultimate Social Media Plugin, WPForms and Really Simple SSL simply make the Customizer not work properly. Deactivating the plug-ins fixes the problem. So, I have 19 other sites with the same WP version 5.8.3, same theme with nearly the same versions 2.1.05 up to 2.1.09, I use the same plug-ins, but this new site has problems.

    Today I had an error that stated “in order for the plugins to work add <?php wp_footer(); ?> as your first line of code in the footer.php file. We did that and continue to have the same problem. Oh, and I had also deleted the plugins one at a time, and then added/activated them again. Still the same problem.

Viewing 12 posts - 1 through 12 (of 12 total)