Home Support HashOne Section background images on mobile devices

This topic contains 10 replies, has 6 voices, and was last updated by  HashThemes 1 year ago.

Viewing 11 posts - 1 through 11 (of 11 total)
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  • #1142

    Handbuzzer
    Participant

    When viewing the theme on a mobile device, the scrolling section images such as the ‘contact section’ or ‘counter section’ do not fill the entire screen, leaving a blank part.

    Any ideas on how to fix? Fairly new at this and still learning

    #1147

    HashThemes
    Keymaster

    As you show know the height of the section get larger as all the content stack upon each other. So if you want you image to cover the whole section in the mobile device then it obvious that you show upload image with some larger height.

    #1160

    Handbuzzer
    Participant

    Hi,

    I tried that and the problem still persists

    #1164

    HashThemes
    Keymaster

    Can you please give me your website url so that i can help you with some custom CSS code?

    #1168

    Handbuzzer
    Participant

    The bug appears on the demo site for HashOne you are hosting, view it on a mobile and scroll right to the bottom, you will see a grey area below the image in the contact section.

    #1184

    HashThemes
    Keymaster

    Yes, we are aware of that. Since those section has parallax effect, images with smaller height tend to give that problem in mobile device. But as you said that the problem persist with image having larger height as well so we are interested to check your website and try some CSS.

    #1250

    milo
    Participant

    I confirm, images drift and does not match to the content (grey area), a problem not only on my website, on your demo website this problem also exists… Your excuse this problem is nonsense, even a high resolution image (especially height in my case
    2337 × 3198 or 3734 × 3398) it does not solve the problem… (android system)

    I also noticed that the problem looks different on devices with IOS, image fits to the content but is very extended/magnified and unreadable…

    #1323

    mdickson
    Participant

    Hi!

    I have similar issue;
    http://www.minatex.fi/new

    #1356

    andrew86576
    Participant

    i try the theme on website http://www.cndenghang.cn but it seems that it does not work well on mobile phone. it only displays parts of the website, the rest can not .or even the meu. but until my phone connected with wifi network. it works well.
    why? please help me solve it .
    hashthemes are really good.
    thanks
    Andrew

    • This reply was modified 1 year, 2 months ago by  andrew86576.
    #1751

    kat13
    Participant

    Hello,
    I have the same issue with displaying on mobile devices:

    in ‘counter section’ or ‘contact section’ there is a gray area above and below the image while scrolling. This appears on android systems.
    I confirm that, as described, on iOS devices, the images fit, but they are too enlarged and not to identify.
    Larger height of pictures did unfortunately not help.
    Same problem on your demo site.

    Besides that, HashOne is a great theme – but please check this and help! thanks

    #1763

    HashThemes
    Keymaster

    Sure, we will try to fix this issue in our upcoming version.

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